This is a short warning to the art world to avoid buying supplies from Jerry's Artarama. Jerry's has no customer service. None. So if you have a problem, you won't be able to talk to anyone about it or get any action. I had a problem with a recent order. They billed me for the whole order, but sent only part of it. I sent two emails and made three phonecalls, but got no response at all. They don't have live customer service, only a message machine. When they fail to respond to those messages, you are screwed. Your only recourse at that point is to contact your credit card company to find out what is going on.

Artists buy from Jerry's because the prices are considered to be very low. But if you are paying for things you don't receive, you aren't getting much of a discount, are you? I recommend Utrecht, which is just as low in price on most things, and Utrecht has a customer service department. There are a couple of mail-order retailers that have a broader and deeper selection than Utrecht, but of the discounters, Utrecht is among the best.